Candor is one of the most misunderstood words in the English language. The word comes from the Latin word meaning “whiteness, brilliance, unstained purity,” and has evolved to mean speaking openly and honestly. The mantra following the banking scandals of the last decade is the need for candor and transparency.
The only effective way to listen when practicing critique is to slow down, suspend reaction, and judgment, and give the person speaking your undivided attention.
The merits of involvement and participation for optimizing organization effort are well documented and widely accepted. Over the past two decades, participative, team-oriented management has significantly improved the quality of organization life while enhancing productivity and creativity. Many organizations report substantial contributions to bottom-line results through consistent application of open leadership practices.
If an organization’s shared attitudes and opinions are stifling creativity-the key ingredient in innovative, high-productivity companies-managers must lead the effort to change group norms.
No two relationships are the same. Our relationships are as unique as our individual personalities. Think of the journey of your strongest relationships. Those you value most likely evolved over time and included a fair amount of conflict.
If you have ever missed an opportunity because a “people” problem could not be resolved, then you know the frustration. If you have ever watched crucial resources lost because of “personality” problems, then you understand the feeling of waste. It’s devastating to watch a person, team, or even an entire company, fumble resources because behaviors block crucial change. Not having the skills to confront and work through problems to resolve underlying causes is even more frustrating.
Corporations are scrambling to jump on the ”code of ethics” bandwagon. While it helps to have written standards, ethical behavior is easier to write about than to achieve. To make a difference in employees’ everyday behavior; you have to understand the different levels of ethical reasoning.
Physicians, nurses, and pharmacists are among the highest trained and careful professionals in our society, but the culture of medicine demands infallibility. The culture is introduced in medical school and residency when the learning process urges an error-free practice.
Over the past two decades, participative, team-oriented management has significantly improved the quality of organization life while enhancing productivity, efficiency and creativity. Many organizations report substantial contributions to bottom line results through consistent application of open leadership practices
Culture is the sum of collective attitudes, values, norms, traditions, precedents, and past practices that exist in relationships. It is the most powerful force available to help or hinder candor. Culture influences performance standards, how people communicate, make decisions, seek innovation, and address conflict–all of the components that are critical to success.
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