Our Insights

Here are some articles recently published by our global team

Getting to Candor

Candor is one of the most misunderstood words in the English language. The word comes from the Latin word meaning “whiteness, brilliance, unstained purity,” and…

How Group Dynamics Drive Behavior and Norms

The only effective way to listen when practicing critique is to slow down, suspend reaction, and judgment, and give the person speaking your undivided attention.

Participative Management – It’s Not Just a Matter of Routine

The merits of involvement and participation for optimizing organization effort are well documented and widely accepted. Over the past two decades, participative, team-oriented management has…

Don’t let norms stifle creativity

If an organization’s shared attitudes and opinions are stifling creativity-the key ingredient in innovative, high-productivity companies-managers must lead the effort to change group norms.

How We Form Relationships

No two relationships are the same. Our relationships are as unique as our individual personalities. Think of the journey of your strongest relationships. Those you…

The real value of GRID ?

If you have ever missed an opportunity because a “people” problem could not be resolved, then you know the frustration. If you have ever watched…

Ethical Reasoning in Business

Corporations are scrambling to jump on the ”code of ethics” bandwagon. While it helps to have written standards, ethical behavior is easier to write about…

Facing Fallibility

Physicians, nurses, and pharmacists are among the highest trained and careful professionals in our society, but the culture of medicine demands infallibility. The culture is…

Surviving Crises Through Participative Management

Over the past two decades, participative, team-oriented management has significantly improved the quality of organization life while enhancing productivity, efficiency and creativity. Many organizations report…

What Is Culture ?

Culture is the sum of collective attitudes, values, norms, traditions, precedents, and past practices that exist in relationships. It is the most powerful force available…

Self-Convincing Learning

Our experience and research have led us to conclude that the relative ineffectiveness of current educational and training programs is an inevitable result of the…

Maximizing Critique

The only effective way to listen when practicing critique is to slow down, suspend reaction, and judgment, and give the person speaking your undivided attention.

How Transparent is Your Relationship Culture?

The only effective way to listen when practicing critique is to slow down, suspend reaction, and judgment, and give the person speaking your undivided attention.

A Strategy for Changing Norms

The key to changing norms is to shine a bright light on them. Allow those controlled by them to study them and explore alternatives that…

Are You Really Listening?

The only effective way to listen when practicing critique is to slow down, suspend reaction, and judgment, and give the person speaking your undivided attention.

The art of Self-Deception

The only effective way to listen when practicing critique is to slow down, suspend reaction, and judgment, and give the person speaking your undivided attention.