Memphis Street Academy Charter School

Memphis Street Academy, part of American Paradigm Schools, faced significant challenges in student attendance, high suspension rates, stagnant academic growth, and behavioral disruptions. These issues undermined academic success and created an environment of disengagement and inconsistency. To address these systemic challenges, the school partnered with Grid International, an organization specializing in organizational culture transformation. Grid implemented a comprehensive improvement initiative that focused on fostering a positive school culture, enhancing student engagement, and improving academic performance. The results were transformative: attendance increased from 84% to 91%, suspension rates decreased by nearly 79%, and academic achievement improved, with Memphis Street Academy being recognized as one of the region’s most improved schools. This case highlights the powerful role of a positive school culture in driving academic success and overcoming barriers to student achievement.

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KOC-Kuwait Oil Company

Kuwait Oil Company partnered with Grid International to drive a cultural transformation essential for achieving its 2030 strategy of increasing oil production to 4 million barrels per day. Through leadership alignment and enhanced collaboration, the initiative eliminated siloed thinking, improved decision-making, and strengthened employee commitment. The cultural shift directly impacted operations, enabling quicker crisis response, higher safety standards, and significant cost savings. Ultimately, KOC’s transformation fostered a high-performance culture, improving productivity, teamwork, and operational efficiency across the organization.

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NAMPAK Flexible (Africa’s leading packaging manufacturer)

Nampak Flexible partnered with Grid International to drive a cultural transformation aimed at becoming Africa’s leading packaging manufacturer and an employer of choice. Over five years, 800 employees across three factories engaged in the Grid Culture Transformation, resulting in Nampak being named Business of the Year in 2011 and becoming the first African company to achieve the Oliver Wight Class (A) award. The initiative streamlined operations, significantly reduced costs, improved efficiency, and strengthened risk control, ultimately positioning Nampak as an industry leader with world-class performance.

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National Paper Product Company- NAPCO, KSA and Middle East

Napco National partnered with Grid International to drive a cultural transformation supporting its ambitious revenue growth from $450 million to $2.5 billion. Within six months, the initiative reduced losses by $1.5 million, boosted sales by 25%, and improved collaboration, trust, and accountability across teams. By breaking down silos and enhancing decision-making, NAPCO created a culture primed for sustainable growth.

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Dairyworld Foods

Before its acquisition by Saputo Inc., Dairyworld Foods had annual sales of $1.4 billion and employed 3,200 people at 24 plants across Canada. The company produced milk, yogurt, cheese, butter, skim-milk powder, juices and food ingredients. Dairyworld Foods was Western Canada’s largest food manufacturer, marketing an extensive array of dairy and related food products under such well-known brand names as Dairyland, Armstrong, Pacific, and Orchard Hill.

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NMDC Group

NMDC Group, a leader in marine infrastructure, sought to embed its core values—Knowledge, Accountability, Morality, Alliance, and Leadership (KAMAL)—into everyday actions. Partnering with GRID International, the company launched a four-phase culture transformation. This included leadership alignment, behavioral workshops, practical implementation, and sustainability reinforcement…

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MayBank

Maybank was established in 1960, and today is the largest company by market capitalisation on the Malaysian Bourse (Bursa Malaysia). It is ranked first among listed Malaysian companies and among the top 500 companies in the Forbes Global 2000 leading companies of the world.
The Maybank Group offers a comprehensive range of products and services that includes commercial banking, investment banking, Islamic banking, offshore banking, leasing and hire purchase, insurance, factoring, trustee services, asset management, stock broking, nominee services, venture capital and Internet banking…

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Aerosud

Aerosud, a South African aeronautical engineering company, recognized a critical need to improve its organizational culture. Despite winning the prestigious National Business Award for ‘Manufacturer of the Year’ in 2016, the company struggled with poor communication, blame, and a lack of collaboration. To address this, Aerosud’s leadership embraced the GRID methodology, aiming to shift to an “interdependent” culture focused on mutual trust, shared goals, and team problem-solving. However…

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Classic Couverture Ltd.

Classic Couverture Ltd. (CCL), founded in 1989, is a chocolate manufacturer supplying 20,000 metric tons of chocolate to blue-chip customers within the United Kingdom, Continental Europe, and the United States. In 2006 ADM acquired CCL….

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Exxon

A Harvard Business Review study explored the impact of Grid Organization Development (OD) at an Exxon plant in Libra, Australia, with 4,000 employees over three years. The study aimed to determine if Grid OD successfully translated behavioral science into organizational action and improved group learning. Results showed…

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